Appointments

We do not operate an appointment system for doctors' consultations. Anyone can attend during the doctors' consultation times. If you wish to see a particular doctor please phone the surgery to see when that doctor is on duty.

There is usually only one doctor on duty at a time. In the rare case of an emergency the doctor may have to leave the surgery immediately to attend to an urgent problem. We ask for your patience and understanding when this happens.

Practice Information

The Surgery is a rural dispensing practice covering a large area including Kentallen, Duror, Appin, Port Appin, Isle of Lismore, Glensanda and Glen Creran. We have a car park and disabled access to the surgery.

We use the Lismore Public Hall consulting room for surgeries twice a week, and on occasion for special clinics.

Students

Members of the surgery staff are involved in the training of students from Aberdeen, Inverness, Glasgow, Dundee, England and occasionally from abroad. You may at times be asked to see a student as well as the doctor on duty. Please tell the receptionist if you do not wish the student to be present during the consultation.

Home Visits

If you are unable to come to the surgery or it is more appropriate to manage your condition at home, please ring the surgery for a home visit. It is helpful if you could phone as soon as you can after 8.45 am. Return from hospital will not automatically mean a home visit, please phone.

Non-urgent home visits on Lismore will usually be fitted in after the Thursday morning surgery.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Telephone advice and consultation

Any patient (Lismore or the mainland) is welcome to phone the surgery for advice from the doctor. If the doctor is unavailable the receptionist will arrange a suitable time to phone back. It is helpful if you could phone around 11.30 am.