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Noticeboard

Doctors on Duty

June 2019

Week beginning 3rd June

  • Monday ... Dr Stuart Cairns
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Kate MacGregor
  • Friday ... Dr Kate MacGregor

Week beginning 10th June

  • Monday ... Dr Kate MacGregor
  • Tuesday ... Dr Kate MacGregor
  • Wednesday ... Dr Isla Hislop
  • Thursday ... Dr Stuart Cairns
  • Friday ... Dr Stuart Cairns

Week beginning 17th June

  • Monday ... Dr Stuart Cairns
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Kate MacGregor
  • Friday ... Dr Kate MacGregor

Week beginning 24th June

  • Monday ... Dr Kate MacGregor
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Stuart Cairns
  • Friday ... Dr Stuart Cairns

July 2019

Week beginning 1st July

  • Monday ... Dr Stuart Cairns
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Kate MacGregor
  • Friday ... Dr Kate MacGregor

Week beginning 8th July

  • Monday ... Dr Kate MacGregor
  • Tuesday ... Dr Kate MacGregor
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Stuart Cairns
  • Friday ... Dr Stuart Cairns

Week beginning 15th July

  • Monday ... Dr Stuart Cairns
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Kate MacGregor
  • Friday ... Dr Kate MacGregor

Week beginning 22nd July

  • Monday ... Dr Kate MacGregor
  • Tuesday ... Dr Kate MacGregor
  • Wednesday ... Dr Stuart Cairns
  • Thursday ... Dr Stuart Cairns
  • Friday ... Dr Stuart Cairns

Week beginning 29th July

  • Monday ... Dr Stuart Cairns
  • Tuesday ... Dr Stuart Cairns
  • Wednesday ... Dr Stuart Cairns

SURGERY CLOSED FOR PUBLIC HOLIDAY ON THE FOLLOWING DAY - 2019

  • Friday 19th April
  • Monday 22nd April
  • Monday 6th May
  • Monday 13th May
  • Monday 8th July
  • Monday 23rd September
  • Wednesday 25th December
  • Thursday 26th December
  • Wednesday 1st January 2020
  • Thursday 2nd January 2020

CLINIC INFORMATION 

LATE OPENING

THE SURGERY IS OPEN THE 1ST THURSDAY OF EACH MONTH

1730 to 1830 BY APPOINTMENT ONLY

FEMALE GP

A FEMALE GP WILL BE AVAILABLE ON A REGULAR BASIS.

WELL WOMAN APPOINTMENTS SHOULD BE ARRANGED BY APPOINTMENT ONLY.  PLEASE PHONE THE SURGERY FOR DETAILS OF AVAILABILITY.

 

 

 

 

 

 

 

 

 

 

  

 

 

Comments & Complaints

elderly_consultWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

We operate a practice complaints procedure to deal with any complaint or concern that you may have.If you are not happy with the treatment you receive from any member of the practice team, then you should ask to speak to the Practice Manager Iona Ferguson or Dr Stuart Cairns.  Alternatively you can write to the Practice Manager. We will ensure that your problem is dealt with.

If you are still unhappy, you may contact: 

  • The Complaints Department
    NHS Highland
    PO Box 5713
    Inverness
    IV1 9AQ 
  • Tel: 01463 706583

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

The Scottish Public Services Ombudsman

The procedure for making a complaint against the NHS in Scotland is described in the leaflet Making a Complaint about the NHS.

The ombudsman has published a booklet that describes the process behind bringing your complaint to the ombudsman 

If you remain unhappy after everything has been done to try to resolve your concern or complaint you have the right to approach the Ombudsman and there are instructions for doing this on the SPSO website.

 
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